Frequently Asked Questions

At Arman’s Fine Jewellery we understand that you have many questions when you are searching for the perfect designer jewellery piece…

In response to this, we have created a gallery of frequently asked questions for your convenience:

What designs are there to choose from?

At Armans, we have a vast collection of the finest custom-made diamond engagement rings available to view in our exquisite Sydney CBD boutique.

I have a jewellery design in mind- is it possible to custom make?

100%. We are involved in every process of designing your bespoke diamond engagement ring and are thrilled to help you create your very own piece of jewellery you can treasure for years to come.

What types of setting should I chose for my diamond engagement ring?

When it comes to your diamond engagement ring it makes sense that whatever setting you choose also compliments the ring. It pays to take notice to the setting for your diamond engagement ring as these subtle differences can make a huge impact in the overall design of your custom-made diamond engagement ring. Some setting exposes more of the diamond while some setting hides the diamond. It really is a matter of individuality; however, it should be considered in the overall diamond engagement ring. To view the different of Armans Diamond Setting options, read the diamond engagement ring setting page https://www.armansfinejewellery.com/settings/. The setting for your diamond engagement ring should also compliment your diamond wedding ring. To discuss your very own personalised custom setting for your diamond engagement ring feel free to visit our Sydney CBD boutique.

I want to surprise her. Can you help me decide the perfect diamond engagement ring for her?

This can be very daunting as a lot of men have no idea as to what style of engagement ring his partner wants. If she has mentioned that she likes someone’s engagement ring or if she has pointed out a design in mind this a great indication and a great start to get the ball rolling. Maybe ask a friend or someone in her family, as long as they can keep a secret of course! If you are still unsure as to what style of diamond engagement ring she is after then there are two next best options. Propose to her with a diamond or propose with a plain band and later come in and design a diamond engagement ring together.

How much should I spend on my engagement ring?

There are many misconceptions when it comes to this question. They say an average of 3 months’ worth of Salary is sufficient to pay for a diamond engagement ring and this is just a starting guide. It is up to you and what you feel will compliment her for the rest of her life. Feel free to visit our Sydney CBD boutique to discuss what you can purchase that’s within your budget.

Do you provide a guarantee for your diamond engagement rings?

At Armans Fine Jewellery we pride ourselves on hand making your diamond engagement ring ensuring it lasts for eternity. This is vital in ensuring your diamond engagement ring can last generations to come. Some Jewellers manufacture their products via machine methods, by doing so they take shortcuts and this threatens the overall quality of the diamond engagement ring. We take pride in our workmanship, ensuring each diamond is securely set in your engagement ring. To ensure your diamonds are securely set bring in your diamond engagement ring for an annual check. This is a complimentary service. However, the guarantee is not honoured if there are defects related to any external damages caused to the ring. If the engagement ring has been modified or repaired by another Jeweller then the guarantee is deemed void. If there is any case of an issue with your diamond engagement ring bring it in for inspection. Diamond engagement rings that are covered by the guarantee will be repaired complimentary.

How long does it take to have a custom diamond engagement ring made up?

It will generally take 2-3 weeks to custom design your very own diamond engagement ring.

What is the difference between platinum and white gold for diamond engagement rings?

Cosmetically at first glance, if you are looking at one of our diamond engagement rings you will notice they look exactly the same, whether in white gold or platinum. However, it is down the track where you will notice that white gold wears off because it is applied in a solution called rhodium which provides the whiteness to the ring. Another term for this is called plating (generally 2-3 years). Whereas a platinum diamond engagement ring will never have this problem as it is a pure metal and is white in its chemical makeup. Also, when comparing an identical white gold diamond engagement ring to a platinum diamond engagement ring you will notice that the platinum ring feels heavier. The reason for this is because the platinum diamond engagement ring is denser. That being said when custom making your platinum diamond engagement ring it takes more time and more labour to complete the final masterpiece, hence platinum is dearer than white gold.

What if don’t know her finger size for her diamond engagement ring?

This our area of expertise! To discuss what options are available please feel free to visit our Sydney CBD boutique. Alternatively, you could bring in one of her rings she already wears. If the diamond engagement ring doesn’t happen to fit after you propose we will resize it complimentary. Any other resizes after the first initial resize will incur a small charge. Resizes for your diamond engagement rings generally take 2-4 days.

Do you provide engraving for your diamond engagement rings?

Yes of course. Whether on the outside or inside of your diamond engagement ring we can cater to provide you with the final masterpiece you will be happy with for the rest of your life.

How do I keep my diamond engagement ring clean?

If you are ever in town feel free to come by and we can clean your diamond engagement ring complimentary. To keep it clean on a consistent basis, fill a ceramic glass with hot water along with a teaspoon of detergent. Place the engagement ring into the glass and let it sit for 5 minutes. Then use a toothbrush to scrub any dirt that may be on the ring. Dip into the water once more to make sure all dirt is removed from your diamond engagement ring and use a blow dryer to dry off the ring. This will ensure your diamond engagement ring is sparkly as can be.

How do I pay for my diamond engagement ring?

A 30% deposit is required upon agreeing to custom design your diamond engagement ring. The remainder of the balance is required before the collection date of your diamond engagement ring.

How much does a diamond engagement ring cost?

We understand that two loves are not the same and that being said every diamond engagement ring is not the same. For a design that requires modification or a brand-new design completely we let you try it on, to gain a better understanding of how the final diamond engagement ring will look like. Then you are wearing your precious diamond engagement ring for the rest of your life!

Can I see my diamond engagement ring before it is set?

We understand that two loves are not the same and that being said every diamond engagement ring is not the same. For a design that requires modification or a brand-new design completely we let you try it on, to gain a better understanding of how the final diamond engagement ring will look like. Then you are wearing your precious diamond engagement ring for the rest of your life!

What are the most popular diamond engagement ring designs?

Here at Armans Fine Jewellery we custom make all our jewellery so no one piece is exactly the same. That being said, the design is made to best suit you. Whether that is a Solitaire or Halo design, each design varies. Some ladies may have seen a design elsewhere and say that they really like it, but completely change their mind once they try on that exact diamond engagement ring. It is best to pick a diamond engagement ring that best compliments the shape of your hand.

What types of diamonds can I choose from?

Here at Armans Fine Jewellery we stock a variety of white diamonds that come in all shapes and sizes. That being said we also have a huge range of pink and yellow diamonds, that can really add a special touch to your diamond engagement ring. It is best to sit down with one of our diamond experts in our Sydney CBD to help you gauge a better understanding of what works best for you.

Wedding Rings
What designs are there to choose from?

At Armans we have a vast collection of the finest custom-made diamond wedding rings available to view in our exquisite Sydney CBD boutique.

I have a jewellery design in mind- is it possible to custom make?

100%. We are involved in every process of designing your bespoke diamond engagement ring and are thrilled to help you create your very own piece of jewellery you can treasure for years to come.

What types of setting should I chose for my diamond wedding ring?

When it comes to your diamond wedding ring it makes sense that whatever setting you choose also compliments the diamond wedding ring. It pays to take notice to the setting for your diamond wedding ring as these subtle differences can make a huge impact in the overall design of your custom-made diamond wedding Ring. Some setting exposes more of the diamond while some setting hides the diamond. It really is a matter of individuality, however; it should be considered in the overall diamond wedding ring. To view the different Armans Diamond Setting options, read the diamond wedding ring setting page https://www.armansfinejewellery.com/diamond-rings/. The setting for your diamond wedding ring should also compliment your diamond wedding ring. To discuss your very own personalised custom setting for your diamond wedding ring feel free to visit our Sydney CBD boutique.

How long does it take to have a custom diamond wedding ring made up?

It will generally take 2-3 weeks to custom design your very own diamond wedding ring.

How much does a diamond wedding ring cost?

The price of a diamond wedding ring depends on a lot of factors. Whether it’s a diamond or a gemstone, which type of metals are used, and the quality of diamond used for your wedding ring. It is best to have a consultation in our Sydney CBD boutique to discuss the price of your diamond wedding ring.

Can I see my diamond wedding ring before it is set?

We understand that two loves are not the same and that being said every diamond wedding ring is not the same. For a design that requires modification or a brand-new design completely we let you try it on, to gain a better understanding of how the final diamond wedding ring will look like. Then you are wearing your precious diamond wedding ring for the rest of your life!

What are the most popular diamond wedding ring designs?

Here at Armans Fine Jewellery we custom make all our jewellery so no one piece is exactly the same. That being said, the design is made to best suit you. Whether that is a Solitaire or Halo design, each design varies. Some ladies may have seen a design elsewhere and say that they really like it, but completely change their mind once they try on that exact diamond wedding ring. It is best to pick a diamond wedding ring that best compliments the shape of your hand.

Is a wedding ring the same as an eternity ring?

There seems to be a lot of confusion when it comes to this, especially with men. An eternity ring is given to the partner after 1 year of marriage for their anniversary, whereas a wedding ring is meant for the day of the wedding. The wedding ring is worn first, while the diamond engagement ring is worn second and lastly comes the eternity ring. All these precious rings represent the symbol of your love and affection.

Diamonds and Gemstones
What types of gemstones do you have?

It is not only diamonds that we stock but also a supreme collection of the finest rubies, sapphires, emeralds and more. Visit our Sydney CBD boutique to view the spectacular range to choose from.

Can I see the actual diamond before selecting it?

Yes of course you can. At Armans Fine Jewellery we make this an easy as possible with a wide range of loose diamonds to choose from. Visit our Sydney CBD boutique for a tutorial on diamonds with one of our Diamond Experts.

How do I select a diamond for my engagement ring?

The most vital step is to understand the concept of the 4C’s. Visit Armans Diamonds at https://www.armansfinejewellery.com/diamond-selection/ or come to our Sydney CBD boutique to compare diamonds with other diamonds, to get a better understanding of what exactly you’re looking for.

What are the 4C’S?

These are diamond characteristics that describe the quality of the diamond. This is the Cut, Colour, Clarity and Carat which always influence a diamond’s quality. To get a better understanding of the 4C’s feel free to make a booking in our Sydney CBD boutique or visit Armans Diamonds at https://www.armansfinejewellery.com/the-four-cs/

Are your Diamonds Blood Diamond or Conflict Free?

At Armans Fine Jewellery we pride ourselves on providing the highest quality Diamonds. All our diamonds go through the Kimberly Process ensuring that any diamond transactions are not financed by violent rebel movements and their allies seeking to undermine legitimate governments. You can be rest assured that your diamond engagement ring has been legitimately sourced.

Should I buy a diamond online?

We dot recommend this at all. The reason being is because you may obtain a diamond and not be happy with it once it arrives, which happens in a lot of instances. The best thing to do is actually view the diamond in real life to know exactly what you are purchasing. After all, it is a large purchase. For example, if you purchase a car online or a house online you always inspect it as there may be flaws that the images or videos no not reveal. So please be weary.

Custom Made Fine Jewellery
Can you custom make a jewellery piece unique for me?

Here at Armans Fine Jewellery it is our forte when it comes too custom fine jewellery pieces that you will treasure forever. From diamond engagement rings to wedding rings, diamond bracelets, pendants, diamond earrings, cufflinks and much more. Feel free to visit our Sydney CBD boutique to help turn your vision into a custom-made masterpiece.

What anniversary presents to give her?

Depending on the occasion some men provide their partner with an eternity wedding ring. However more popular choices tend to be diamond tennis bracelets and diamond stud earrings along with a diamond pendant. If she is missing anything in her Jewellery collection then look for something to complete the puzzle.

What is a Push Present?

A push present is a jewellery piece that is purchased for the mother for giving birth to their baby. Thus, the name push present. At Armans we can custom make a Jewellery item for your wife to celebrate the gift of life. Feel free to visit our Sydney CBD boutique to discuss the exciting options.

Policies
What methods of payment do you accept?

At Armans Fine Jewellery we accept credit card payments, bank cheques, cash or bank transfer. For any AMEX card a 3.2% surcharge applies.

What are your return policies?

For any custom-made Jewellery, they cannot be returned or exchanged once a deposit has been paid. The deposit acts as a termination fee if there is an event of a cancellation. This also goes along for any loose diamonds. If you happen to purchase a jewellery item in store that is ready to wear, we can exchange the item within 7 days of purchase, if the item is in the same condition as it was purchased. A store credit can also be issued but is valid for a 12-month basis.

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